Custom Helicopters Ltd Canada

 A Comprehensive Overview

Company Profile

Founded in 1977, Custom Helicopters Ltd. has grown from a single-helicopter operation in The Pas, Manitoba, into one of Canada’s most versatile and trusted rotary-wing aircraft operators. With over 45 years of experience, the company specializes in providing safe, reliable, and innovative helicopter services across some of the most challenging environments in the world. Today, Custom Helicopters operates a diversified fleet of over 35 helicopters, supported by a team of more than 175 professional pilots, technicians, and support personnel.

Headquartered at 401 Helicopter Drive, St. Andrews Airport, St. Andrews, Manitoba, the company maintains a strong operational presence across Canada, with bases in key locations such as Gillam, Thompson, The Pas, Rankin Inlet, and Goose Bay. Custom Helicopters is a subsidiary of Exchange Income Corporation (EIC), a stable and profitable Canadian corporation that invests in niche-market businesses with long-term growth potential.

Core Services

Custom Helicopters offers a wide range of specialized aviation services tailored to various industries, including:

• Powerline & Telecommunications: Construction and maintenance of critical infrastructure.
• Mining & Exploration: Supporting remote mineral and seismic operations.
• Emergency Services: Including search and rescue (SAR), emergency medical transportation, and humanitarian relief.
• Forest Fire Suppression: Deploying advanced firefighting technology, including AI-driven solutions through a partnership with Voxelis Canada Corporation.
• Aerial Inspections & Surveys: Conducting wildlife surveys, pipeline inspections, and aerial photography.
• Military Support & External Load Operations: Handling Class D external loads for specialized missions.
• Drill Support & Arctic Operations: Providing logistical support for remote drilling sites and Arctic meteorological training for pilots.

The company’s ability to adapt to extreme conditions—from Arctic winters to wildfire zones—has solidified its reputation as a leader in rotary-wing aviation.

Fleet & Technology

Custom Helicopters maintains a modern and diverse fleet, including:

• Bell Jet Ranger (B206-BII/BIII, B206-L1/L3)
• Bell Twin Huey (B205-A1)
• Eurocopter AS350 (ASTAR B2)

In addition to its aircraft, the company leverages cutting-edge technology, such as AI edge computing for firefighting, and utilizes a tech stack that includes Cloudflare, Google Font API, and adaptive web tools to enhance operational efficiency and customer accessibility.

Commitment to Accessibility & Inclusion

Custom Helicopters is dedicated to fostering an inclusive and barrier-free environment for employees, passengers, and the public. The company has implemented a comprehensive Accessibility Plan, with progress reports published biennially (2023–2025). Initiatives include:

• Providing materials in Braille, audio, and large-print formats.
• Offering an online feedback system for accessibility-related suggestions.
• Ensuring compliance with accessibility standards across all operations.

This commitment reflects the company’s broader mission to serve diverse communities with equity and respect.

Industry Recognition & Partnerships

Custom Helicopters is recognized for its expertise in challenging environments and has formed strategic alliances, including:

• A collaboration with Air Borealis to provide Astar 350 charter services in Labrador.
• Membership under Exchange Income Corporation, alongside sister companies like Calm Air, Perimeter Aviation, and PAL Aerospace.

The company’s annual revenue is estimated at $15 million (as of 2025), with steady growth driven by its diversified service portfolio and national expansion.

Pilot Recruitment & Training

Custom Helicopters employs rigorous hiring standards, seeking pilots with:

• Transport Canada Helicopter Licenses.
• Legal authorization to work in Canada (no visa sponsorships).
• Experience in remote and extreme-condition operations.

The company also offers specialized Arctic meteorological training, enhancing pilot readiness for harsh environments.

Conclusion

With a legacy of reliability, innovation, and adaptability, Custom Helicopters Ltd. stands as a pillar of Canada’s aviation industry. Its commitment to safety, technological advancement, and community accessibility ensures its continued leadership in rotary-wing operations. Whether supporting critical infrastructure, emergency response, or remote exploration, Custom Helicopters delivers "what you need, when you need it."